Customer Service

• Greet all customers promptly and courteously upon entering the stores.

• Assist the customer throughout the store or specific areas.

• Satisfy the customer’s needs, requests & queries.

• Implements a high standard of customer focus.

• Increase the customer base by “best service”

• Understand the Exchange policy

• Maintain a positive & cheerful attitude and cooperate with colleagues.

• Apply all customer service standards as advised during training

Product Knowledge

• To give an accurate information about all products.

• To educate himself / herself about the culture and the journey of the Brand

Operations

• Report to work on time.

• Be aware of how to operate the cash tills.

• Understand how to use and utilize the reports.

• Use the correct procedures & basics in ordering, transferring of goods.

• Practice proactive in safety consciousness at all times.

• Practice security measures that help prevent theft.

• Understand the policy of the lost & found procedures.