How to Change Mobile Number in FASTag: Step-by-Step Guide

In today’s fast-moving world, keeping your FASTag information current is crucial for uninterrupted travel on India’s highways. A common issue for FASTag users is updating their mobile numbers, which is essential for receiving timely notifications and managing your account efficiently. 

This guide will walk you through the process of changing your mobile number in FASTag, step by step. Whether you’re looking for used cars on OLX, understanding how to update your FASTag can enhance your experience by ensuring all related toll transactions are accurately tracked and communicated.

How to change FASTag Mobile Number online? 

Step 1: Visit your FAStag bank customer portal and log in with your information 

Step 2:  Go to your Profile and select the option to update your mobile number.

Step 3: Enter the new mobile number, upload the documents, and submit 

Step 4: The bank will verify the number, and once it is approved, you will receive an SMS confirmation

Documents required to update your FASTag

To update your FASTag KYC (Know Your Customer), you’ll typically need the following documents:

• Vehicle Registration Certificate (RC): This document proves ownership of the vehicle linked to the FASTag account.
• Valid ID Proof: You’ll need to provide a government-issued ID to verify your identity. This could be your Aadhaar card, PAN card, Passport, Voter ID card, or Driving License.
• Address Proof: A document demonstrating your current address is required. This could be your Aadhaar card (if the address is updated), utility bill (electricity, water), bank statement, or passport (with the address page).
• Passport-sized Photograph: A recent photograph is often required for verification purposes.

In some cases, you might also need:

• Previous FASTag Details: If you’re updating an existing FASTag, having the old details readily available can expedite the process.

It’s important to check with your FASTag issuer (bank or other authorized entity) for their specific requirements. They might have online portals or mobile apps for FASTag KYC updates, and the document requirements might differ slightly depending on the platform you use.

FASTag Maintenance Form: Filled and Signed. You can get this from the FASTag issuing bank’s website, or you can visit the branch to get the form.

Also Read: Complete Guide To Deactivate FASTag: Step-By-Step Guide

How to change Mobile Number in FASTag (Offline)?

Step 1: Visit the nearest bank branch which issued your FASTag

Step 2:  Fill out a form to update your KYC (Know Your Customer) details and fill in the updated mobile number in the appropriate field 

Step 3: Submit the complete form to the bank executive

Step 4: The bank will process your request and update the mobile number linked to your FASTag account.

Step 5: You will receive a confirmation from the bank regarding the successful update of your mobile number.

Checklist To Go Through Before Updating Mobile Number in FASTag

• Make Sure that the new mobile number is active to get the notifications and updates
• Update the mobile number with all required documents 
• Follow the Correct procedure provided by your FAStag issuer bank through the website or customer care 
• Double-check the linking of your new mobile number with the FASTag to enjoy hassle-free toll transactions
• Keep the updates of the new mobile number for future reference

In conclusion, keeping your FASTag account updated with your current mobile number is essential for managing your toll payments effectively. This guide provides a straightforward way to update your mobile number, ensuring that you always stay informed about your FASTag transactions. Whether you’re an active user of OLX for buying or selling vehicles, managing your FASTag efficiently can help ensure that all aspects of vehicle ownership are as smooth as possible. Follow these steps, and you’ll have your FASTag updated in no time!

Read More: Simple Steps To Close Fastag Account Of Used Car

Frequently Asked Questions

Why is it important to change mobile number in FASTag?

Updating your mobile number is crucial for receiving notifications about toll transactions, low balance alerts, and other important updates related to your FASTag account.

Can I change mobile number in FASTag online only?

Yes, most FASTag providers allow you to update your mobile number online for convenience. However, if you face any issues, you can also visit their nearest branch or contact customer service.

How often can I change mobile number in FASTag?

While there’s no specific limit on how often you can change your mobile number, it’s advisable to keep it consistent unless a change is necessary.

What should I do if I don’t receive the OTP for mobile number verification?

If you don’t receive the OTP, check if your new mobile number is correct and ensure that it has network coverage. If the problem persists, contact your FASTag provider’s customer support.

Will changing my mobile number in FASTag incur any fees?

Generally, there are no fees associated with changing your mobile number in FASTag, but it’s a good idea to confirm this with your specific provider.