Transferring Your FASTag to a New Bank Account: Guide

With the increasing necessity of effortless digital transactions in everyday life, services such as FASTag have become essential for vehicle owners in India. FASTag facilitates electronic toll collecting, allowing cars to travel through toll plazas without stopping, saving time and fuel. Given that FASTag is required for all four-wheeler vehicles, you must guarantee that your FASTag is linked to a trusted bank account.

This blog will help you explore through the process of how to change FASTag bank or how to transfer FASTag bank efficiently.

What is a FASTag?

A FASTag is a Radio Frequency Identification (RFID) tag created by the National Payments Corporation of India (NPCI). 

It is a passive tag that is placed on your vehicle’s windscreen and allows you to pay digital tolls without stopping. 

FASTag is linked to a vehicle number and a prepaid wallet from an authorised bank. You cannot directly transfer a FASTag account from one bank to another. Instead, you must deactivate or close your existing FASTag and apply for a new FASTag with another authorised bank.

FASTag not only saves time and fuel by enabling seamless toll payments, but it also keeps a financial record of all toll transactions and recharges. 

Transferring your FASTag to another bank may be necessary for a variety of reasons, including improved customer service, more convenient recharge alternatives, or even the desire to consolidate numerous financial services under one roof.

Also Read: Fast and Easy FASTag KYC Update in India: Detailed Guide

How to Change FASTag Bank?

Here is a step-by-step process of transferring FASTag to a new Bank account.

1. Deactivate Your FASTag Account

Deactivating your FASTag account is a simple process that may be completed online or offline. Here’s a thorough guide on each method:

Online Deactivation:

You can do this using the FASTag Issuer’s Website or App.

• Visit the FASTag Issuer’s Website or App: Go to the website or app of the bank or e-commerce company from which you got your FASTag.
• Log into your FASTag account: Log in with your registered credentials.
• Locate the “Deactivation” option: Go to the “Account Management” or “Service Request” sections. Look for the option to deactivate your FASTag account.
• Select the FASTag account: Select the FASTag account you wish to deactivate.
• Follow the on-screen instructions: Please include any extra information required for verification. Review the information carefully and confirm your request.
• Confirmation: Once the deactivation process is complete, you will receive a confirmation message or email confirming the termination of your FASTag account.

Also Read: Why Does FASTag Get Blacklisted?

Offline Deactivation

• Visit a Point of Sales (POS) Location: Go to a bank, petrol station or toll plaza that provides FASTag services. Inform the customer service representative. Tell them that you wish to deactivate your FASTag account.
• Provide the necessary information: Share your FASTag ID or the car registration number associated with the FASTag. For verification, provide proof of identity, such as a PAN or Aadhaar card.
• Assist with Deactivation: The customer support representative will assist with the deactivation process.
• Receive confirmation: When the deactivation is completed, you will receive a confirmation receipt or message.

Alternative Deactivation Through NPCI Website

• First, visit the official website of the National Payments Corporation of India (NPCI). 
• Then go to the FASTag Section. Choose to deactivate your FASTag account.
• Provide the required information. Enter your FASTag ID or the car registration number that corresponds to the FASTag. Follow the on-screen instructions. Fill out the unique captcha code and proceed with the deactivation.
• Then review the information and confirm your request. You will receive a message or email confirming the closure of your FASTag account.

By following these instructions, you can quickly deactivate your FASTag account via online or offline ways, guaranteeing a smooth transfer and preventing unauthorised use.

Also Read: How to Change Mobile Number in FASTag

2. Change FASTag Bank

Once your current FASTag is deactivated, take these procedures to apply for a new FASTag with another bank:

• Choose a bank. Choose an authorised bank that provides FASTag services.
• Visit the bank’s website. Go to the FASTag section of your bank’s website or mobile app.
• Provide vehicle details: Enter your vehicle’s registration number and any required information.
• Upload documents: Upload the required documents, including the car registration certificate (RC), proof of identity, and address.
• Make payment. Pay the fees required for issuing a new FASTag.
• Receive FASTag. After the bank processes your application, you will receive your new FASTag by mail.

3. Link FASTag to a New Bank Account

Once you have received your new FASTag, you must link it to your bank account or prepaid wallet. Here’s how.

• Log into the Bank’s FASTag Portal. To access the FASTag administration site, use the bank-provided credentials.
• Activate the FASTag. To activate your new FASTag, enter the needed information.
• Link your bank account or prepaid wallet to the FASTag to get automatic toll deductions.

Documents Required

Important documents required for both online and offline registration include the vehicle’s Registration Certificate (RC), KYC paperwork, PAN card, and proof of identification and residency, such as a driver’s licence, passport, voter’s ID card, or Aadhaar card.

Why is it Important to Deactivate a FASTag Account?

Deactivating your FASTag account can avoid unauthorised use and associated financial consequences in numerous scenarios:

• Selling or transferring ownership: When you sell or transfer possession of your car, deactivate the FASTag account associated with it. Failure to do so may result in the new owner accessing your FASTag account and incurring unauthorised charges.
• Lost or damaged FASTag: If your FASTag is lost or broken, cancel your account right away to prevent misuse. This protects your linked bank account or prepaid wallet against unauthorised transactions.
• Change in vehicle registration: If your vehicle’s registration has changed due to relocation or other reasons, deactivate your old FASTag account and create a new one with the current registration information. This guarantees that toll charges are correctly matched with your current vehicle registration.
• Avoiding Duplicate Charges: If you have numerous FASTags associated with your car, disabling the ones you no longer use will keep duplicate toll charges from being charged from your linked accounts.

Also Read: Simple Steps to Get Fastag for Second Hand Car

Tips for a Smooth Transfer of FASTag

Now that we have covered how to transfer FASTag bank efficiently, here are some tips to help you. 

• Plan ahead: To avoid service disruption, begin the transfer procedure early.
• Keep records: Keep track of all transactions and discussions with the banks involved.
• Monitor Your Account: Check your bank account or prepaid wallet on a regular basis to confirm that tolls are being deducted accurately.

Conclusion

Transferring FASTag to a new bank account may appear difficult, but following the above steps diligently will ensure a seamless transition. Understanding how to transfer FASTag banks is critical to ensuring smooth toll payments and adherence to regulatory laws. 

By deactivating your current FASTag and applying for a new one with another bank, you can continue to enjoy the ease and efficiency of electronic toll collection throughout India.