1. Grahak ko phone ke madhyam se company ke products ya services ke baare mein batana.

2. Sambhavit grahak (Potential Customers) se baat karke sales generate karna.

3. Grahak ki zarurat samajhkar sahi product ya service suggest karna.

4. Rozana calling target aur sales target ko poora karna.

5. Grahak ke saath achha rishta banaaye rakhna aur follow-up karna.

6. CRM ya Excel mein call aur sales ka data update karna.