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Airport jobs 0

Details

Salary periodMonthly
Position typeFull-time
Salary from20000
Salary to30000

Description

We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance EngineerKey ResponsibilitiesWelcome passengers on board and directing them to their seats.Providing Information and safety procedures to the passengersChecking all seat belts and galleys are secure prior to take-off.Making announcements on behalf of the pilot and answering questions during the flightServing meals and refreshments;Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.Providing first aid facilityTicketing and maintenanceTechnical help  Education & Skills Required:(both fresher and experienced) with good communication skills require.should be time flexible.Education: The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers.Responsibilities:• Improve customer experience, create engaged customers and facilitate organic growth.• Take ownership of customers issues and follow problems through to resolution.• Set a clear mission and deploy strategies focused towards that mission.• Develop procedures, policies and standar• Keep accurate records and document customer actions and discussions.• Analyze statistics and compile accurate reports.• Recruit, mentor and develop customer agents and nurture an environment where they can excel through encouragement and empowerment.• Keep ahead of 's developments and apply best practices to areas of improvement.• Control resources and utilize assets to achieve qualitative and quantitative targets.• Adhere to and manage the approved budget.• Maintain an orderly workflow according to priorities.• Most importantly, airlines often experience weather and equipment malfunctions that change flight schedules and sometimes even cancel flights. The agent must be able to advise travelers of news about canceled flights, diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise.Experience:Extensive customer experience in a some type of sales position is a good starting place to gain the experience needed to work as an airline ticketing executive. Basic computer and typing skills are also needed navigate the ticketing system.REQUIREMENTS:Airline ticketing officers handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport. Ticketing agents are expected to be clean and neat in appearance in accordance with airline standar Airlines often issue employees uniforms and badges for purposes. Good communication skills are also important since the ticketing agent will deal with customers in every aspect of the position.• Excellent knowledge of management methods and techniques.• Proficiency in English.• Working knowledge of customer software, databases and tools.• Awareness of 's latest technology trends and applications.• Ability to think strategically and to lead.• Strong client-facing and communication skills.• Advanced troubleshooting and multi-tasking skills.• Customer orientation.Sub Roles : Airlines,OthersMax Experience : 20 yrsMin Experience : 0 yrsGender : AnyAmadeus/Galileo certification : No

₹ 20000 - 30000 | Monthly

Airport jobs

Bolai T E A No 45 Grant, BCPL Township, Assam
Oct 7
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Member since Aug 2019
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Bolai T E A No 45 Grant, BCPL Township, Assam
AD ID 1539486288

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