Network security adminstrator - India

Managing and troubleshooting security products like Firewalls, Web and Mail Gateway Filtering Products and  web Proxies

 

Working on incidents/changes in Incident management team

 

Adding the users and groups in authentication tools like Cisco ACS and Steel belt RADIUS

 

Creating and applying the access policies in Websense. Implementing the URL access and filtering the rules on the basis of category and protocol sets based on Customer requirements. Ensuring the URL filtering database, Virus pattern and scan engine are up to date

 

Raising and Implementing Change control, Preparing knowledge base for all the change, incidents resolved. Preparing SOP (Standard Operations Procedures) and sharing it with customer and internal Teams for the resolved issues

 

Managing the mails at the gateway level with IMSS, Ironport, Symantec Brightmail gateway and Barracuda Spam filter. Allowing or blocking the domain and email ID’s in the spam filter, blocking the mails on the basis of the message content, attachment size, keyword expressions

 

Creating customized policies, filters sub filters, applying disclaimers as per request; managing the Virus, Program and Quarantine logs in mail gateways

 

Tracking the messages and releasing the mails if necessary from mail gateways like Barracuda, Ironport, SBG, IMSS and Message labs

 

Preparing the POA (Plan of Action) for the planned changes and implementing the same as a part of change management

 

Providing extended (24x7) customer support, maintain SLA and tickets for each operations

 

Escalating and working with product vendors for unresolved issues and following up with

Them till the closure of the issues

Ad details

Type:

Other