Integrated Service Management Architect - India

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position Name: Integrated Service Mgmt Architect
Yrs of Experience: 15 to 25 yrs
Work Location: Bangalore, Chennai, Hyderabad, delhi.
This role is for an IT architect:
 

He will design integrated service management solutions for clients and assist with their deployment, architect and define standard assets and offerings and work with solutioning teams to reuse these assets.
Strong skills in architectural methods, designing complex service management solutions, ITIL, industry best practices for service management processes is required.
Also required are deep skills and experience with leading service management products, with a high preference for IBM's Tivoli suite(including TSRM, TAMIT, TADDM, CCMDB, Netcool Omnibus/Impact).
Knowledge of IBM Tivoli Unified Process, Unified Method Framework, Operational Modeling, and experience in delivery (run/manage) of infrastructure services is preferable.

 
 
The candidate must have strong communication skills and experience as listed:
 

Minimum 15yrs of Industry exp with At least 5+ years experience in architecting service management solutions for Bid & Proposal and/or Transition & Transformation
At least 8 years experience (collectively) with service management products covering configuration mgmt, asset mgmt including discovery, incident/change mgmt, event mgmt and monitoring.
Strong preference for candidates with this experience in IBM's Tivoli suite.
ITIL, Industry Best Practices for Service Mgmt processes
Tivoli suits(Tivoli CCMDB, TSRM, TAMIT, TADDM, Netcool Omnibus/Impact)exp MUST
 

 
 
 

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