Analyst, ETM/EHM Assignment and Support Job - India

Posting Title: Analyst, ETM/EHM Assignment and Support


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job Description

Job Description:
The data Analyst is responsible for analysis and resolution of territory assignments issues related to lead and order transactions. The data analyst will work closely with the Enterprise Territory management Support lead and the data profiling team to execute action plans for issue resolution. The data analyst will also engage in data enrichment activities in IBM iLog and Oracle DRM to ensure complete sales coverage and ongoing named account enrichment
Essential Functions (Tasks and Responsibilities):

: Perform analysis and resolution of issues with Named Account Hierarchy and Sales Coverage definition
o Named Account Hierarchy : D and B Hierarchy
o Data augmentation and enrichment for domain names, alternate names, DUNS etc.
o Sales territory definition and coverage
? Geography based coverage: Country, State, City, Postal Code
? Named Account based coverage: coverage based on D and B hierarchy, site based coverage
? Industry based coverage: coverage based on industry and geography
o Sales coerage gaps and overlaps

: Ongoing administration and maintenance of hierarchical data in Oracle DRM and coverage data in IBM iLog

: Issue resolution of support requests related to Named Account Hierarchy and Sales Coverage definition in Oracle DRM / IBM iLog

: Implement sales coverage changes in mass scale during the realignment of sales coverage : twice every year

: Data extraction and reporting from Oracle DRM and IBM iLog tools

: Participate in quality control and checks for activities and data updates performed by other team members

: System administrator and application configuration for Salesforce, ModelN, DRM/ILOG

: Work in support requests to resolve issues with system functionality and data; perform regular monitoring of identified system activities to perform regular data updates in Salesforce (e.g., lead reassignment)

Qualifications and Experience:


: 4+ years experience as a business analyst, with extensive experience using D and B Company Hierarchy data for analysis

: Excellent understanding of and experience with D and B data and hierarchy

: Experience using IBM iLOG and/or Oracle DRM

: Experience using SalesForce for reporting

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Technology Jobs